Privacy policy
Information on the processing of personal data under Art. 13 and 14 of the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
This is a translation; the German version is legally binding.
1. Controller
- Name
- Bown IT OG
- Address
- Heiligenstädter Straße 92/89/8, 1190 Vienna, Austria
- Company register
- FN 690849 f, Handelsgericht Wien
- Represented by
- the partners Manuel Gut and David Nawloka (jointly)
- office@bown.at
- Phone
- +43 676 544 1550
2. Hosting and server logs
This website runs on servers of netcup GmbH, Emmy-Noether-Straße 10, 76131 Karlsruhe, Germany. A data processing agreement under Art. 28 GDPR is in place with the provider; processing takes place exclusively in the European Union.
When you open the website, the server automatically processes technical access data: IP address, date and time, the address requested, the referring page, browser and operating system, and the status code of the response. This data is used to provide the website, keep it secure and prevent abuse, and is deleted after 14 days at the latest.
- Legal basis
- Art. 6(1)(f) GDPR (legitimate interest in secure operation)
3. Contact form and e-mail
When you use the contact form, we process the details you enter (first name, last name, e-mail address, optionally phone number, company, preferred appointment and topic, and your message) in order to process and answer your enquiry and to arrange a first call if you ask for one.
To do so, we store your enquiry in our own client management, the administration area of this website: your contact details as a client record (your existing one if you are already known there) and the enquiry with all its details in that record's history; a preferred appointment is entered there as an appointment for your contact person at bown. If we go on to work together, we keep the record for that work. The client management and its database run on the servers of netcup GmbH named in section 2, in the European Union.
We also receive every enquiry by e-mail. To send this e-mail we use the Resend service of Resend Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA. In doing so, your details and your message are transferred to the provider. The transfer to the USA is based on the EU standard contractual clauses (Art. 46(2)(c) GDPR).
To guard against mass submissions, we count enquiries per internet connection. For this we store a hash of your IP address, not the address itself, and delete it after two days at the latest (Art. 6(1)(f) GDPR, legitimate interest in preventing abuse).
- Legal basis
- Art. 6(1)(b) GDPR (pre-contractual measures and, if we work together, performing that contract)
- Retention
- as long as needed to deal with your enquiry and any business relationship that follows from it; at your request we delete your data unless a statutory retention obligation prevents it
5. Your rights
You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21). An informal message to office@bown.at is enough to exercise them.
6. Right to lodge a complaint
If you believe that the processing of your data violates the GDPR, you can lodge a complaint with the supervisory authority:
- Authority
- Österreichische Datenschutzbehörde (Austrian Data Protection Authority)
- Address
- Barichgasse 40-42, 1030 Vienna, Austria
Last updated: 22 October 2026